Polityka zwrotu kosztów

Return Eligibility

We want every customer to be satisfied with their purchase. If you are not completely satisfied, you may request a return within **30 days** of receiving your order.

To be eligible for a return, the item must meet the following conditions:

* The product must be brand new, unused, and in its original packaging.
* All accessories, labels, manuals, and protective materials must be included.
* The item must not show any signs of installation, damage, or modification.
* Customized, special-order, or clearance items are not eligible for return unless they are defective or incorrectly shipped.

Incorrect or Defective Items

If you receive an incorrect, damaged, or defective product, please contact us within **7 days** after delivery. Please provide:

* Your order number
* Photos of the product and packaging
* A brief description of the issue

After verification, we will arrange a replacement, refund, or other appropriate solution at no additional cost to you.

Return Process

Before returning any item, customers must contact our customer service team and obtain return authorization.

Unauthorized returns may not be accepted.

Once your return request is approved, we will provide the return instructions and shipping address.

 Return Shipping Costs

* If the return is due to our error, such as defective, damaged, or incorrect items, we will cover the return shipping costs.
* If the return is due to customer reasons, including ordering the wrong product or changing your mind, the customer is responsible for the return shipping fees.

Original shipping charges are non-refundable unless the return is caused by our mistake.

 Refunds

After receiving and inspecting the returned item, we will notify you of the approval status of your refund.

Approved refunds will be processed within **5–10 business days** to the original payment method. Processing times may vary depending on your payment provider or bank.

 Non-Returnable Items

The following products cannot be returned:

* Installed or used automotive parts
* Customized or made-to-order products
* Clearance or final sale items
* Products damaged by improper installation or misuse

 Contact Us

If you have any questions regarding our Return & Refund Policy, please contact our customer support team through our website or email us at[zhichitiancheng@outlook.com]